3-star hotel

El Zaguán Colonial Hotel & Restaurante

4.4 · 796 reviews C. 41 277A, Bacalar, 97784 Valladolid, Yuc., Mexico

Enjoy a casual 3-star hotel with pool, restaurant, and free Wi-Fi near Valladolid’s top cenotes and historic sites.

Outdoor Pool Kid-Friendly Casual Comfort Quiet Area
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Free Wi-Fi Available
Check-in 15:00
Check-out 12:00
Parking Free On Site
Pool Outdoor
Kid-Friendly Yes
Editorial

Hotel overview

Sitting just outside the heart of Valladolid, this 3-star property blends a laid-back vibe with practical comforts. Guests find welcoming rooms with air conditioning and reliable Wi-Fi, complemented by a small outdoor pool where relaxation is effortless. The on-site restaurant and bar offer convenient dining options without stepping far from the room.

Surrounded by tropical gardens and easy access to some of the region’s famed cenotes, it’s ideal for travelers keen on exploring natural wonders like Cenote Zaci, Cenote Suytun, and Cenote Xkeken. For those with a car, free parking adds to the ease of stay. While the hotel is peaceful and slightly away from bustling tourist hubs, it remains within reach of Valladolid’s cultural sites and transport options.

The atmosphere is casual but attentive, with staff ready to accommodate requests and ensure a smooth visit. A few guests mention some road noise nearby and compact pool size, but appreciate the privacy, character, and accessibility on offer.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Access to Famous Cenotes

Close to Cenote Zaci, Suytun, and Xkeken for memorable natural swims just minutes away.

Charming Colonial Setting

Colonial-style ambiance with tropical gardens and a relaxed layout reflects regional character.

On-Site Dining & Bar

Casual restaurant and bar serve local flavors without needing to leave the property.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

5 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.4 / 5

796 verified guest reviews

  • 5 59%
  • 4 26%
  • 3 8%
  • 2 4%
  • 1 2%
Quiet Area Pool Comfortable Bed Colonial Charm Small Hotel Complimentary Coffee

Zach Hoefer.

Stayed 3 weeks ago

“It's not super close to the tourist/restaurant scene but it's a beautiful hotel. The bed is a bit hard but all else was good. The whirlpool tub was nicely private though quite a bit of road noise in the early evening.”

Nick.

Stayed 1 month ago

“We had an excellent couple of days’s stay here. The room was clean and well appointed. The air conditioning was phenomenal for Mexico! It was easy to find and the whole place overall was delightful and full of character. It is just on the east edge of town which can make walking into Valladolid proper a little hike, but still easy to manage. Plus, because it is on the outskirts there is no noise.”

Dani McNair.

Stayed 2 month ago

“We booked last minute after we had checked into an awful airbnb that we had to abandon. They were flexible & took such good care of us! We sent our laundry out for a minimal fee & had a delightful breakfast at the restaurant. This is a quaint & lovely property!”

Amberly Petty.

Stayed 2 month ago

“We stayed in the 2 bedroom and it was fantastic. Exceeded our expectations. The hotel is a bit outside of the hustle and bustle of the city but still close enough to all the action. I was super impressed with the small built in ACs that chilled the whole house in the humid heat. There were sweet and thoughtful touches throughout. Shower had amazing pressure. Pool was a bit small but quaint and well cleaned grounds. Staff was kind and attentive. Our only complaint was we didn't get to stay longer.”

Martin W.

Stayed 4 month ago

“One of the better Hotels my wife and I stayed at in Mexico from Australia. Very beautiful tropical gardens, pool area, drive through safe parking and rooms that suite the elegance of the hotel. Bathroom clean. Resturant onsite is typical pricing for standard provided. We opted to stay here to visit Chitzen Itza and a few cenotes and even found the time to visit Las Coloradas (pink lakes & flamingos). We had a car hire so distance to central was no concern.”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

11included 3not available

Most loved

Free Wi-Fi Paid breakfast Free parking Accessible Outdoor pool Air-conditioned
  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Room service
  • Kid-friendly
  • Restaurant
  • Bar
  • Smoke-free
  • Pet-friendly
  • Airport shuttle
  • Fitness center
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • C-41 x 60 Col. Bacalar Nearby transit stop within easy walk.
    1 min
  • C-60 x 43 Col. Bacalar Additional bus access a short walk away.
    3 min
  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto About 2 hours by car, transit options longer.
    2 hr 11 min
  • Cenote Zaci Natural freshwater sinkhole ideal for a swim.
    2 km
  • Cenote Suytun Subterranean pool with unique stalactites and stalagmites.
    Nearby
  • Cenote Xkeken Striking blue cenote popular for scenic swims.
    Nearby
Practical guide

Stay essentials

Practical details to know before you check in.

Check-in / Check-out

15:00 / 12:00

Wi-Fi

Complimentary throughout property

Breakfast

Available for a fee

Parking

Free on-site parking

Accessibility

Facilities accommodate accessibility needs

Pet Policy

Pets not allowed

Health & Safety

Smoke-free property

Family Friendly

Kid-friendly rooms and services

Questions travelers ask

FAQ

Breakfast is offered for an additional charge at the on-site restaurant.

An outdoor pool is available for guest use.

This hotel does not allow pets.

Free on-site parking is provided for guests.

Cancellation policies vary; please check specific booking terms before arrival.

The property is located approximately 2 km from the town center.

All rooms are equipped with air conditioning for guest comfort.
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